911 Desk Phone Emergency Detail
N
Nicholas Zema
Most of our recent Notify opportunities involve its ability to integrate with GoToConnect or Ring Central phone systems. Per this integration, when someone dials 911 on a physical desk phone, it triggers an emergency via Notify Program / App. Currently responders can only see what extension initiated the 911 call if through the Notify App / Web. This detail is not provided via SMS, email, or phone call to responders. Many districts can't get admins to download Notify app, but still want them to know where exactly the 911 call came from via SMS, email, and phone call. My request is include detail on what extension/phone initiated the 911 call through SMS, email, and phone call as it currently does in Notify app/Web.