Signal API/Integration with Incident IQ
in progress
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David Thurlby
Why would this go under Signal? My thought was signal would show network related info which would be nice, but would also like to use the digital insight workflows for SOPPA pieces as well. Signal is an add-on for network related, not app related to policy items as far as I am aware.
Unless the entire Digital Insight API could do ALL of this, then great. We would need you to work on a partnership with Incident IQ for their integrations if that's possible for you.
Autopilot
Merged in a post:
API with IncidentIQ
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David Thurlby
I currently use our helpdesk to manage all requests for apps/sites/etc. I cannot see pulling my staff to another portal for web/app requests. Tying Digital Insight to our helpdesk would allow us to create workflows that auto build and populate the approved/denied lists. Currently we have a spreadsheet I want to light on fire, but we can update it with a ticket automagically. I want to utilize the app library with teachers so they have a place to look for ideas. Sort of a way to see what others are using.
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Michael Waszazak
updated the status to
in progress