This is crucial, moving from senso to lightspeed we have had to keep senso just for this. The agents inability to flag inputted text or text within installed applications is a huge blind spot otherwise. This would also greatly enhance the teams integration, if a pupil types or recieves a flagged messagin in teams, the agent would also be able to take a screen shot providing much needed context. Additionally we have many students who are allowed to install native chat apps such as whats app, discord etc... Without monitoring the whole system these apps completely bypass alert and I believe filtering as well. Simply blocking any apps that might access the internet other than a web browser is not an ideal option.