Lightspeed Alerts - mobile device app
J
James Moseley
Our staff who are set to receive Lightspeed Alerts are often away from their computers. They would like to have better viewability of the Lightspeed alerts when on their smart phones. The most immediate request related to this is when a case rises to the level of Human Review - but is closed, they will receive an email. They proceed to click on the link which pulls up a full web interface - suited well for a computer screen but almost unusable on a mobile device. With an mobile device app, the information could be much easier to see and decipher what is happening and if there needs to be any action taken in a timely manner.